New Post problems
 

Having trouble creating new posts. Keeps logging me out either midway through a post or at the point of previewing a post which means all info is lost.

Advice please

Some of us long thinkers/book length posters get timed out a lot. I've started copying my posts before I hit Reply. Then all I have to do is log in again, paste the post and go on. Sometimes you can use the back button for your browser to get back to your post -- if you do, copy and then relog.

There is a box in front of the words "Remember Me" that if you click in box it will put check mark and it shouldn't log you out. This is located where you login.

Also, generally, there is function while you are typing in the message box, near the bottom, that states "Auto Saved." It will usually remember what I have typed, even if the program logs me out. When I hit reply, it will tell me I am not longer logged in. It will also give me any opportunity to type in my user name and password and log in again. Sometimes it will go ahead and post my message. Sometimes it will take me back to the screen where I was typing, but it is all gone. However, it will usually say something like "Restore Saved Content" in the lower left of the message box. In the past there have been times where some of it is missing or I thought I had changed. At least, not all is lost.

Janey - Neat people never make the exciting discoveries I do.

are you on a real computer or a mobile device?
operating system and version?
which browser?
how are you connected to the internet?

the techs will want to know if i refer this to them for advice.

Laptop, OS Windows 10, Firefox browser, WiFi connection.

can't post anything
 

I am connected by wi-fi and on a computer and I cannot post anything. Have reported this problem before and did not get an answer.
Renda

HettyB: I will forward this to tech support.

renda: i need more information about what happens when you try to post. you didn't say whether your problem is the same as Hetty's.

If your login session is ending early, your cookie file for the site may just need to be cleared so a new one may be created.
This process varies depending on the browser you are using and if you are on a mobile device.

@HettyB You are desktop/firefox. Here are instructions on how to clear the cache and cookies for the site.

https://support.mozilla.org/en-US/kb...urrent-website