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-   -   ??was anybody able to get in contact with Cotton Loft?? (https://www.quiltingboard.com/main-f1/anybody-able-get-contact-cotton-loft-t76454.html)

granny_59 11-15-2010 04:56 AM

I placed an order 13.10. at cotton loft and they confirmed. Nothing else since.........................they dont answer emails.

Do you think I will ever get any fabric from them??
Granny

queenpola 11-15-2010 05:04 AM

I had a problem with my purchase, emailed them twice and never got a reply....
Sounds so strange :thumbdown:

Twilliebee 11-15-2010 05:26 AM


Originally Posted by granny_59
I placed an order 13.10. at cotton loft and they confirmed. Nothing else since.........................they dont answer emails.

Do you think I will ever get any fabric from them??
Granny

It took ages for me to get a confirmation of my order in my e-mail but they did eventually send me a shipping date. Maybe they're just short handed. I haven't received the actual package yet. Don't remember the exact date I ordered but it was so long before I heard anything that I forgot what I ordered!

Lacelady 11-15-2010 05:44 AM

Don't forget that if you paid via Pay Pal, you can list this as a dispute with the seller, and Pay Pal will take you to arbitration. Sounds harsh, but I have done it a couple of times.

Pay Pal upheld my claim both times, and I got my money back. I don't see why 'sellers' should just take my money and not supply any goods.

sewmuchmore 11-15-2010 05:49 AM

They do have a toll free number on their site. I would give them a call. :wink:

oldswimmer 11-15-2010 06:06 AM

Was this recently? When they started that sale I placed an order and got confirmation, but it took them almost 2 weeks or maybe more to recieve it....and it really wasnt a big order. I think they were just overwhelmed with orders because of the great low prices. Good luck!....and be patient.

sewingladydi 11-15-2010 06:17 AM

My first order when the sale started took several weeks, but it finally got here and it was great fabric.

I've reordered since, but haven't heard a word and it's been over 2 weeks

hobo2000 11-15-2010 06:22 AM

I Placed my order a couple of days after it appeared on the board, I have heard nothing and received even less.

granny_59 11-15-2010 06:31 AM

thanks for your answers.

it is so frustrating and I think they should not have taken that many orders if they are not able to ship them within 5 weeks!?

Calzo 11-15-2010 06:37 AM

My sister and I both placed rather large orders and waited several weeks before we got the fabric.


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