I totally agree. There should have been and still needs to be some instructions on how to use the new system. Is there any reason that some time not could be devoted to training and instructions for the members to use. Perhaps printable instructions for referral instead of random clicking with no satisfying results? When Konstatin left there were changes but not an entire disruption of all that was familiar and no way to figure it out. Is admin having the same difficulty we are, or do they have more help than us? Please give us detailed instructions on using this system.
Originally Posted by
deemail
well, we've been told to read 'important announcement;' 'QB help;' 'positive comments;' 'negative comments;' and now FAQ....i object to the fact that they did not do this well and waiting for all of us to stumble on the right answers to everyone's questions is exactly what has made it so difficult... if they had opened with the FAQ from their testers and basic instructions so we could locate our favorite parts, then a lot more people might be further along. they have renamed existing functions without telling us, some functions have disappeared, and maybe the new functions they put on are great, but we have to wait for someone to find it and spread the word... it is not asking too much for a little head's up when the whole site is going to change appearance (i thought the white got better, but today it appears to be back) and okay, i can get used to using the word 'subscription' incorrectly, but where is all the quilt info? it's been 4 days and someone would be back to discussing their quilts instead of site bashing... they took away a site that worked, and replaced it with one that is frustrating and they are still telling us to 'look around,' 'explore,' etc., but that isn't what we came for....they did this to us, stop blaming the users.