LOL ... I am so bad! I have just read through all of your comments about the bad experiances that you have had and I thought to myself," This thread link should be sent to them so they can hear how bad they stack up on the customer service end of things." I am not suggesting it, but, I wonder how many stores would make even one change to stay in business?
My son had a t shirt that on the back of it, it read ... I am the customer stupid!