how's this for customer service ??

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08-18-2011, 04:36 AM

#31

Homemother

Super Member

Join Date: Feb 2011

Location: Pennsylvania

Posts: 2,085

Quote:

Originally Posted by BigDog

I'd sure like to know how you get discount codes to pop up when you sign on. I've never seen one. And I just placed and order this morning with them.

I'm kinda new here so apparently, I don't know all the secret places to look.

Sign up for their emails and you'll get discount codes almost every month. Near the end of the month, they send a code, such as CLEAR811, and you get a discount on all sale fabric. I think this one was 25% off any of the fabric listed in the discount section of the website.

I think their customer service is superior!!! Any time I contact them, they are fast to respond and if they can figure out a way to help you, they certainly will! If you have an account with them, it will lead to $ off coupons. Here is the link.
http://www.fabric.com/SitePages/FrequentShopper.aspx

Love fabric.com!!!

08-18-2011, 04:41 AM

#32

Homemother

Super Member

Join Date: Feb 2011

Location: Pennsylvania

Posts: 2,085

08-18-2011, 04:46 AM

#33

Riversong

Banned

Join Date: Oct 2007

Location: Missouri

Posts: 2,020

Quote:

Originally Posted by SharonTheriault

I looked on the home page too, didn't see 'most talked-in threads', didn't see the code. Is it supposed to be on this site or the fabric.com site?

ditto nothing about such or any talked about threads on my home page

08-18-2011, 04:48 AM

#34

Riversong

Banned

Join Date: Oct 2007

Location: Missouri

Posts: 2,020

I dont even get a newsletter,,,how do you do that???

08-18-2011, 04:51 AM

#35

sharoney

Super Member

Join Date: Nov 2010

Location: South Texas

Posts: 1,968

Their customer service is the best.

08-18-2011, 04:53 AM

#36

suzette1954

Senior Member

Join Date: Dec 2010

Location: nashville, tn

Posts: 353

I love fabric.com!!

08-18-2011, 05:07 AM

#37

momof4

Junior Member

Join Date: Jun 2010

Posts: 174

I have ordered a lot from Fabric.com. They do not scrimp when cutting the fabric - I have ordered a yard and gotten as much as a yard and a half. One time they sent me one wrong fabric, and when I called they said to keep what they sent and they immediately sent the correct fabric.

08-18-2011, 05:11 AM

#38

suzette1954

Senior Member

Join Date: Dec 2010

Location: nashville, tn

Posts: 353

Quote:

Originally Posted by suzette1954

I love fabric.com!!

This happened to me too.
Someone cut the panel crooked that I received and they told me to keep the one and sent me a new one

08-18-2011, 06:17 AM

#39

jaciqltznok

Banned

Join Date: Dec 2009

Location: Enid, OK

Posts: 8,273

Quote:

Originally Posted by MYWR

Quote:

Originally Posted by BigDog

I've apparently gone blind. I see nothing on the Home/Index page indicating any kind of discounts from any shop.

I know you can type the word 'coupon' in fabric.com's search bar and get a one-time 10% coupon, and occasionally they have what they call 'box' coupons, but I surely don't see anything on this forum's index page about coupons.

Wierd - I see it everytime I log on - it is boxed toward the top above 'most talked-in threads' and says: 'Happy haunting' and the code is: CAT 811

I don't even see a "most talked-in threads".....