sew1

I have hearing aids and sometimes they don't always pick up all the information. Thanks from all the hearing impaired out there. This will make it so much easier to listen to their tuts.

sweet

Gotta love that place!!!! How cool is that!

Evie

I'm not hard of hearing but I thought I'd try out their "cc" option. Yep, translation is horribly garbled, just like it sometimes is on TV. But maybe it's better than not having any idea of what's being said?

MargeD

What great customer service. Sometimes all you need to do is ask. Thanks for sharing the information.

plainpat

I don't have any idea why the captions are so mixed up, but no...it's not better than nothing.I thank MQS for trying, but it's ttoo frustrating & I don't watch their videos. :-o

Tweety2911

Oh how wonderful. So glad they were so accomodating.

KGrace

Being quite hard of hearing myself, since birth, and prefer not to wear my hearing aids at home unless someone comes to visit or repair, wish all videos had closed captioning. This was a great thing that Missouri Quilt did ... I'll have to visit their site more! Thank you for taking charge and also for letting us know how responsive they were!!!

Jennie and Me

I've heard nothing but great things about them and really, really want to go to their store, but is is a couple of hours away.

nwm50

just read where some said their cc was garbled....hmmm, mine works out great. I wonder sometime how the weather /satalitte can affect the pic also affect the cc ? I will let sarah know when I contact her again. I need the feedback so things can be smoothed over. Thanks!

plainpat

Don't remember how long since I 1st tried the videos.....quite a while & the captions have always been garbled.I'm on a MacBook....maybe that's why?