Grammahunt

After getting no response to an email we tried to remove the bulbs and could not find a bulb!!

So I called the company and was on hold for about 5-10 minutes. BUT, then I got instant satisfaction.

My floor lamp, "Dual Shade LED Floor Lamp with USB Charging Station" actually has no light bulbs to change, according to the company. These lamps are meant to last 40,000 hours and since mine did not all I have to do is provide proof of purchase and they will send a replacement. I got an immediate email from the company. I have emailed back the requested information and will keep you posted as to whether or not they will replace it within two weeks as stated.

thimblebug6000

Have you received anything yet?

Peckish

I have often wondered the same thing! I don't understand what the fuss is about these lights, you can put a daylight bulb in any lamp and get good quality light. It's like driving a Mercedes vs a Honda - you pay a lot more for one but they both get you to the same place.

maviskw

We have a store near me which specializes in bulbs and batteries. I was able to buy a very strange bulb for my favorite floor lamp from them. Look around. Maybe you will be able to find what you need.

Grammahunt

This morning I received an email from OttLight Company--for the shipping price of $9.99 they will ship me a new lamp.
1. This is the first Ott Light I have ever purchased.
2. Since I'm sure a bulb would cost me as much or more, I'll send them a check as they requested and hope I get a new lamp in return.
3. I'll probably never buy another Ott Light! In my quilting room I have the daylight bulbs and they provide ever bit as much quality light as sunlight, which is the best ever!

Thank you all for our input and support.

Grammahunt

MO74

You can buy non-Ott replacement bulbs, much cheaper. I think I bought mine at Lowes and they were Panasonic brand.

Sondiana

Hello, sorry for bumping this. Did you get the non Ott light? Did it work?

Grammahunt

No I did not find a replacement bulb. Turned out the 'bulb' is not replaceable because there really isn't a bulb as we know it.. The company followed up by saying the lamp was covered by the warranty and should have lasted longer. They replaced the entire lamp for no charge. I changed my mind about the Ott company after that.

Sondiana

It's good that they replaced your lamp for no charge. I'm still gonna get one of the floor lamps for living room from the Sunmory site. Those lamps are no fuss.

LGJARN52

I have had two Ott lights for over 30 years and have only had to replace the one bulb in the floor gooseneck lamp one time....and that bulb was being clearanced out at JoAnn's when I bought it. Both lamps are still in use!